Frequently Asked Questions

If your garage door won’t open, it could be due to a broken torsion spring or extension spring, especially if you hear the opener running but the door won’t move. If the opener doesn’t make any sound, it may be an electrical issue or a problem with the motor itself. Try manually lifting the door after pulling the emergency release, if it moves easily, the opener is likely the problem. For accurate diagnosis, it’s best to call a local garage door company for help.

Yes, broken garage door springs are one of the most common repair calls we get. Most springs are rated for around 10,000 cycles, which can go quickly if your garage is your main entry point. Over time, wear and tear takes a toll. Regular garage door maintenance services can help extend spring life, but replacement is inevitable eventually.

A garage door spring replacement typically takes about an hour for a trained professional. Depending on usage and quality, new garage door springs can last anywhere from 2 to 15 years. Because of the high tension involved, spring repairs should never be DIY, always trust a professional for safety.

If your garage door remote stopped working, first check for a locked wall control panel, some models have a “lock mode” that disables remotes. Also, try replacing the battery in the transmitter. If that doesn’t solve it, you may need to reprogram the remote or check for interference. If the opener still doesn’t respond, professional troubleshooting may be needed.

Yes, in many cases you can replace a damaged garage door panel instead of the whole door, especially if the section is still manufactured and the rest of the door is in good shape. A professional can inspect the damage and let you know if a garage door panel replacement or full replacement makes more sense.

DIY garage door spring repair is not recommended. Springs are under extreme tension and can cause serious injury if handled improperly. Always leave spring replacement to a certified garage door technician, it’s faster, safer, and ultimately more cost-effective.

It depends. If you’re dealing with high-tension parts like springs or cables, leave it to a pro. For things like garage door rollers, weatherstripping, or hinges, DIY replacement is sometimes safe but be sure you know what you’re doing. When in doubt, call for expert help.

Absolutely! We’re happy to offer free advice on garage door installation or garage door opener installation near you. If you’ve purchased a system and hit a snag, we can help finish the job or provide guidance on materials, tools, and setup. Just reach out and we’ll steer you in the right direction.

Loud or grinding noises usually mean worn out garage door rollers, dry hinges, or a misaligned track. Try applying lubricants to moving parts, but if the sound continues, a garage door tune-up service may be needed to prevent further damage.

We recommend scheduling garage door maintenance services at least once a year. If you use your garage daily, twice a year helps prevent surprise breakdowns and extends the life of your garage door opener and hardware.

If your garage door opens randomly, it may be due to a malfunctioning remote, frequency interference, or a faulty circuit board. Resetting the opener and clearing remote codes can help. For persistent issues, call a pro for a system check.

A slow-moving garage door could indicate worn out springs, lack of lubrication, or a weak motor. Having the system inspected and serviced can restore proper speed and prevent further strain on your garage door opener.

Choosing the right garage door opener depends on your needs, belt drives are quiet, chain drives are durable, and smart openers offer remote access. We’re happy to recommend the best option based on your usage and budget.

A garage door off track usually results from a broken cable, worn rollers, or an impact. Continuing to use it can cause major damage. Call for garage door track repair to get it safely realigned and functioning again.

Yes, you can paint most garage doors, including steel, aluminum, and wood. Just make sure the surface is clean and primed. If you’re unsure, ask us for advice based on your door’s finish.

If your door is sagging, noisy, inefficient, or has multiple damaged sections, it might be time for a garage door replacement. New doors improve curb appeal, energy efficiency, and safety.

Yes—we provide emergency garage door repair in Jacksonville and surrounding areas. Whether it’s a broken spring, off track door, or opener failure, we offer same-day garage door repair when you need it most.