Frequently Asked Questions

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Explore the most asked Questions about Garage Doors and Openers

Explore our list of frequently asked questions regarding garage door repairs and installations. With over two decades of experience in the industry, our team is well-equipped to address your concerns and provide expert guidance. Should you have any inquiries, feel free to reach out to us for assistance.

Frequently Asked Question

Why does my garage door only go down a couple of inches and reverse?

Why won’t my garage door open?

Is it common for garage door springs to break?

How long does it take to fix a broken garage door spring?

Do I have to replace my whole garage door if just a section is damaged?

Why won’t my garage door opener transmitter work?

Is it safe for me to repair my own garage door spring?

Can I remove a part form my door for replacement?

Will you provide advice for garage door or opener installations?

What kind of maintenance does a garage door need?

What People are Saying

What a great company. Tech showed up on time and was very friendly and knowledgeable about his job. Got straight to work and my garage door never worked better. If you’re having troubles with your door I would recommend action for your repairs. Just wish they did more kinds of work for I would use them for all my needs. Thanks, Action, for your quality work and professional service.

Daryl P

Awesome Service...

Billy Q

Mike’s experience and knowledge of garage door inner workings were superior. Job was completed, door now running smoothly.

Jeff A

Did a great job

Terry G

They came out the next day after I requested service. They were prompt, professional, and efficient.

Saul S

The technician was very knowledgeable and informative. Did a good job taking care of necessary repairs.

Gayla G

Prompt and courteous service Very professional and the tech was quick and efficient

Pete B

Fast service and great customer service.

Denise W

Very courteous service and repair done quickly and efficiently. Very satisfied!

Patsy C

Why does my garage door only go down a couple of inches and reverse?

Garage door openers manufactured after 1993 are equipped with an infrared safety eye system designed to detect obstacles and reverse the door’s motion accordingly. If your door is reversing unexpectedly, it could be due to obstructions blocking the “light beam” or misaligned sensors. Check for any hindrances and ensure both the sending and receiving eyes are illuminated. If alignment issues persist, it may be necessary to call a professional out to diagnose and repair.

Why won't my garage door open?

A common issue preventing garage doors from opening is a malfunctioning counterbalance mechanism, such as broken extension or torsion springs. If your electric opener fails to operate and no noise is heard upon activation, try manually lifting the door after disengaging the opener. If the door moves, the problem likely lies with the opener. Ensure the outlet supplying power to the opener is functional, and if issues persist, seek assistance from a trained professional to diagnose and address the problem effectively.

Is it common for garage door springs to break?

It’s quite common for garage door springs to break due to wear and tear. Typically, most standard springs start showing signs of wear within around 10,000 cycles. If your garage door serves as your primary entry point and you use it frequently throughout the day, the springs may wear out even sooner. Regular maintenance can help prolong their lifespan, but eventual replacement is to be expected.

How long does it take to fix a broken garage door spring?

Replacing garage door springs takes about an hour from start to finish when done by a professional. New garage door springs last from 2 to 15 years. It is important to hire a professional to help, because changing a garage door spring can be very dangerous.

Why won't my garage door opener transmitter work?

If your garage door opener transmitter is unresponsive, first check for any activated vacation or lock settings on the wall console. Resetting these settings may resolve the issue. Additionally, consider replacing the transmitter battery and verifying coding switch compatibility between the transmitter and power unit. If problems persist, further troubleshooting or professional assistance may be required to restore functionality.

Do I have to replace my whole garage door if just a section is damaged?

In many cases, replacing a damaged section of the garage door is a viable option, provided the section is still in production and the remaining door components are in good condition. However, the most cost-effective solution depends on various factors, including the extent of damage and overall door condition. Consult with a professional to assess the situation and determine the best course of action.

Is it safe for me to repair my own garage door spring?

Garage door spring repairs require specialized knowledge and experience due to the significant weight and torque involved. Attempting DIY repairs without proper training can pose serious safety risks. It’s strongly recommended to enlist the services of a qualified garage door technician to handle spring replacements and ensure the job is completed safely and accurately.

Can I remove a part form my door for replacement?

Exercise caution when removing garage door hardware, particularly components related to the spring/counterbalance system, as these can be hazardous if mishandled. Our team is committed to assisting customers in finding the right replacement parts and services.

Will you provide advice for garage door or opener installations?

Absolutely! We’re dedicated to offering free advice and support to customers facing installation challenges. If needed, we can even assist with completing your installation project. However, it’s crucial to ensure you’ve chosen the correct materials for your specific requirements. Consider purchasing products from reputable garage door dealers who can offer personalized recommendations and assistance throughout the installation process.

Will you provide advice for garage door or opener installations?

Absolutely! We’re dedicated to offering free advice and support to customers facing installation challenges. If needed, we can even assist with completing your installation project. However, it’s crucial to ensure you’ve chosen the correct materials for your specific requirements. Consider purchasing products from reputable garage door dealers who can offer personalized recommendations and assistance throughout the installation process.

We have a large selection of garage door openers to fit any budget and door size. Please call us for a free estimate.

904-564-1200

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904-564-1200

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